Nim Support · Help center
Nim Support · Help center

Nim Support · Help center

Find answers to common questions here. Still need help? Email support@nim.video

Getting started

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What is Nim? All-in-one AI video creation app

Nim is an all-in-one AI video creation app. It provides a single interface to 20+ world’s best commercial and open-source models. Nim tools include Text to image, Image to video, Text to video, Restyle video, Lip sync, Upscale, and a dozen of others.

You can also create full-length videos on Nim in one click. Nim agent will handle research, scripting, visuals, voiceover, captions, and final editing — all in about 5 minutes.

Plans and pricing

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What plans do you have? Free, Starter, Pro, and Max
Plan
Free
Starter
Pro
Max
Monthly Price
$0
$15/mo
$30/mo
$75/mo
Annual Price
$12/mo
$20/mo
$40/mo
Credits
0 credits
1,500 monthly
4,500 monthly + 2,000 bonus credits*
12,000 monthly + 6,000 bonus credits*
Extra credits packs
Yes
Yes, with 10% off
Templates
Free templates only
Full access
Full access
Full access
Content for
Personal use
Personal and social media use
Commercial use
Commercial use
No watermark
Yes
Yes
Private mode
Yes
Yes
Incognito mode
Yes
Access to latest models
Yes
Yes
Prompt restrictions
Yes
Yes
No + specialized models
No + specialized models

* Bonus credits are available for the first month of the Pro and Max plans with an annual commitment.

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What payment methods do you accept? Credit cards, bank transfers, Google Pay, Apple Pay, Crypto

We support credit cards, bank transfers, crypto, Google Pay, and Apple Pay in most countries. All payments are managed by Stripe payment platform. Click "Upgrade" to see what payment options are available to you.

If you're unable to complete your payment because your method isn't supported, please contact us at support@nim.video.

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I accidentally purchased an annual plan. Can you help? Yes, but only within 7 days

If you reach out to our support within 7 days after annual plan purchase, we can switch you to a monthly plan. Email support@nim.video to get help with this.

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Can I cancel my subscription at any time? Yes

Yes, you can cancel your subscription at any time by clicking the “Cancel” button on the Manage Subscription page

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Can I use my creations commercially? Yes, on Pro and Max plans

Commercial use is allowed on a Pro plan and on an upcoming Max plan. Free creations and those made on an upcoming Starter plan are for personal and/or academic purposes only

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How many credits does each model cost? Open this question to see all costs

In Nim, you generate content using credits from subscriptions and credit packs. Each model and tool has its own credit cost. You'll always see the price next to the tool name, marked with the mark. Credits are deducted from your balance when you click "Generate". In rare cases when generation fails, credits are refunded to your account. You can see the full history of credits you spent by clicking "Usage history" on Subscription page.

Video generation costs

Model
Cost in credits
Kling 2.1 Master
200
Kling 2.1 Pro
75
Kling 2.1 Standard
40
Kling Pro
60
Kling Standard
30
Wan 2.2 Small
20
Wan 2.2 Large
60
Wan 2.2 Turbo
20
Veo 2
150
Veo 3 + Sound
600
Veo 3
400
Veo 3 fast + Sound
350
Veo 3 fast
200
Pika
40
Hailuo + Character
50
Hailuo 02
40
Hailuo 02 Pro
80
Luma Ray2
80
Hunyuan
40
Hunyuan Anime
40
Runway
50
Seedance Pro
30
Seedance Lite
20
Multiref Video (Vidu)
60
Multiref Video (Kling)
55

Image generation costs

Model
Cost in credits
Flux Pro
8
Flux
1
Google Imagen
8
Hidream Quality
7
Hidream Optimal
4
Hidream Fast
2
Flux + Character
1
Gemini Edit
1
GPT Image
30
GPT Image Editing
30
Flux Kontext Pro
8
Flux Kontext Max
16
Seedream
6
Flux Krea
4
Hailuo 02 (Minimax 02)
40
Gen 4 Image
20

Story generation costs

The cost will be calculated based on the image and/or video models you choose. The final price depends on the specific models selected during creation or animation.

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Can I try Nim before buying a subscription? Yes with our $5 welcome offer

Yes, you can start with our limited offer:

  • 2,000 credits for $5 — a one-time limited offer that lets you explore the platform

After 3 days, the offer automatically transitions to the Pro plan at $30 per month, unless you cancel before the transition date.

Projects

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What are projects in Nim? Projects are folders for organizing and sharing with others

Projects let you manage creations in folders. They can be public and private and can be shared with others.

Each project also comes with a showreel feature to display best creations as a single sequence with optional music

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Can I keep my creations private? Yes

Yes, you can create privately on Pro and Max plans, using private projects.

To make current project private, go to Create → Three-dots on top-right side → Edit project → Set sharing to "Private".

To start a new private project, go to Create → Projects → New project → Set sharing to "Private".

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Can I download my creations without Nim watermark? Yes, on Pro and Max

Yes, there are no watermark on downloads on Pro or Max plans.The watermark is applied on Free and Starter plans.

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Do the external assets I upload to Nim stay private? Yes, unless shared later

All the external assets you upload start as private files. They can become public later, e.g. when moved to a public folder or used as a starting image/video for a public Nim creation

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How to delete a creation? Use the three-dot menu

Creation page/card → Three-dot menu → Delete. It will be moved to Trash

To delete permanently, go to Workspace → Three-dot menu → Trash → Creation’s three-dot menu → Delete permanently

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How do I share my work? Share button, copy link, or download and share
  • Share your creations by clicking a share button. This copies the link automatically the link to the creation
  • You can download creations as files and share them wherever you want

Tools

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What tools does Nim offer? 20+ AI tools, see the list below

Main tools Templates, Text to image, Text to video, Image to video, Lip sync, Prompt enhancer

Advanced Effects, Upscale, Keyframes, Prompt add-ons and styles, Multi-reference, Stories, Describe

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Are there detailed guides for individual tools? Yes

You can find the tool guides here

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Can I create videos in higher resolution? Yes, with Upscale tool

Most models create videos in relatively small resolution. Use Upscale to increase resolution of clips you make in Nim

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What does “seed” setting mean? A way to randomize and recreate generations

A seed randomizes the process of AI generation, same seed and input will provide the same output

If you’ve found a seed number that led to results you like, you can use the exact same seed number for other prompts and inputs

Models

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What AI models does Nim use? 20+ models including Kling, Veo, Imagen, GPT Image

Nim uses world’s best open-source and commercial models

Videos — Kling, Google Veo, Seedance, Wan, Runway, Luma, Pika, Hunyuan

Images — GPT Image, Google Imagen, Flux / Flux Krea, Seedream

Special effects — Pixverse, Pika, Kling, Vudu

Lip sync — Hedra

Upscale — Topaz

New tools and models are added regularly to the app

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Do you support third-party Loras/styles? Open to it

We are open to it. Tell us which specific styles or Loras are you interested in

Email Nim’s founder Yury details at yury@nim.video

Prompts and creative advice

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How to write a good prompt? For images and short clips, describe character, details, main action, setting, camera motion, and style

For images and short clips

Use descriptive structure: ”Main character(s) of specified gender/race/age dressed in a certain clothing/accessories performing action in a described setting while something happens in a background with a certain camera motion and in a certain style”

For Stories

Describe your idea and how you would like to present it, our AI agent will do the rest. Find more detailed guide on how to prompt Stories here

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Do you have a tutorial? Yes, you can watch our latest tutorial here

Subscribe to our Youtube channel to stay updated with new tutorials

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Does Nim support non-English languages? Prompts yes, app not yet

You can write prompts in any language. You can email us in any language. App interface is in English only for now

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How can I improve the quality of my clips? Refine prompts, explore, and combine tools
  • If you don’t like Image to video results, instead use Describe to get a prompt out of your starting image and then use it for Text to video
  • Search what you try to make in Explore, find creations you like, and reuse or modify their prompts
  • Use Restyle video tool to improve motion consistency of the clips you just made
  • Use Upscale once you are happy with the motion and consistency
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Can I reuse prompts from other Nim creators? Yes, through the Explore section

Yes. Open any public creation → click on “Reuse Input” → make any changes to the prompt or settings → “Generate”

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Can I make longer videos with Nim? Yes, with Stories you can create videos up to 1 minute long

Stories is Nim's new technology that creates content using AI agent. Find more detailed guide on how to prompt Stories here

Community and support

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How do I join Nim’s Discord or social media? Follow us on X and join our Discord

Follow us on X and join our Discord

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I have a technical issue. How do I contact support? Email support@nim.video

Email support@nim.video

If you can, attach screenshots or screen recordings to help us resolve your issue faster

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I have a billing question. Where should I contact? Email support@nim.video

Email support@nim.video for questions about your subscription, payments, invoices, or refunds

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I have an idea for Nim. How can I share it with you? Email support@nim.video

Email support@nim.video with your suggestions on how to improve Nim — we'd love to hear your ideas!

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Can I delete my account? Yes, in Settings

To delete your account, click on your avatar, go to Settings, then select Delete Account

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Are you hiring? Yes, visit our Careers page

Explore open roles or email us for collaboration opportunities

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Are you open to partnerships? Yes, email collab@nim.video

Email collab@nim.video for partnership opportunities, collaborations, and business inquiries

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What is Nim’s Creative Partner Program? Free generations for inspiring creators

Creative Partner Program offers one-time and recurring credit grants for creators that inspire others

Learn more about the program and apply here